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Manufacturing an excellent product
is only the first step. To insure that your SEECO product performs
to its' maximum operating capability, it must be installed and adjusted
properly. To assist you in this critical step, we have created the
Installation Center, which makes available to you a range of tools and
services, including printed installation instructions, a 'virtual
tailboard', stand-by support, field commissioning assistance and streaming
video of our most common product adjustments.
Printed Installation
Instructions
Installation instructions in
PDF format are available for our more popular products.
Streaming Video
The most significant installation
adjustment steps for each product are now also available in a
video
format. Installation personnel can now view key adjustments before
they go to the field.
Virtual Tailboard
We now offer the services of a
SEECO Application Engineer to review approval drawings and installation
instructions with your installation personnel
prior to the commencement of actual field installation activities.
There is no charge for this service. Here's how it works:
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Your Project Engineer, Field
Supervisor or other responsible party will contact SEECO to request and
schedule the virtual tailboard.
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Your Field Supervisor or Crew
Leader will review the installation instructions and approval drawings
prior to the scheduled conference call.
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Our Application Engineer will
discuss the major adjustment points and mounting considerations for your
specific order and answer any questions that your installation personnel
may have. A typical conference call will last about 30 minutes.
Stand-By Support
With advance notice, a SEECO
application engineer will be on stand-by to receive your phone call from
the jobsite while installation is underway. Our personnel will
answer questions, provide verbal guidance and support, and assist in
trouble shooting unforeseen problems that you may encounter.
Stand-by support is available 24 hours per day, 7 days per week but you
must schedule this support service in advance if you are going to call
outside of normal business hours of operation.
There are always questions during
installation where a 'life-line' could save time and reduce frustration.
We're here to take that call!
Field Commissioning
Field installation assistance is
available for final adjustment and commissioning of new equipment supplied
by SEECO. Installation assistance typically includes technical
guidance and training of field personnel in the proper methods of
adjustment, maintenance and operation, and in some cases, equipment
set-up, calibration and testing. Commissioning of your new SEECO
manufactured equipment will also extend your standard one year warranty to
five years.
Field installation assistance is
also available for the modification or up-fit of existing equipment in
service, or the repair of equipment that has been or was installed
improperly by others. The extended warranty does not apply to
installation assistance for equipment that has been in service beyond the
original warranty period.
Please refer to the
Field Service policy for more detailed
information on Commissioning, or contact the
Factory or your local manufacturers
representative.
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